Assistance Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Guarantee

  • Each ticket that you post to the client assistance Dept will be handled within less than 60 mins. The popular questions shall be resolved right away. Nonetheless, if the help request you have submitted calls for some help from a licensed administrator, we are going to address the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Professional Technical Assist Service

  • We’ll be online for you 7 days a week to give you assistance and customer support as well as to assist you with any issue that you may come across whilst taking care of your virtual server. We will aid you with all installed in advance software, including your OS, server management panel (in accordance with the VPS type) and the Web Control Panel made solely by us.

  • Intuitive help center
  • An Intuitive Help Section

  • Each part of the Web Control Panel that is provided completely free with your VPS provides you with an incorporated article base. You will see a variety of detailed how to content articles and a range of step–by–step video training materials that display all the important web site administration tasks. You can use them by clicking the Help or Video buttons in the top right part of each Control Panel section.