Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center built into your Web Control Panel. It includes a vast repository with commonly asked questions and detailed how–to articles prepared by our expert technical support staff.

  • Top quality support service
  • How–To Videos

  • We have compiled a selection of step–by–step video tutorials that detailedly show how you can remedy a typical problem connected to your Linux cloud hosting packages account. You can find the video clips in the Help section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 customer service with a one–hour ticket response time guarantee. A group of experienced techs will be at your disposal to answer all the enquiries that you might have. During non–busy periods, an answer will be given within just 20 minutes.