Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour reaction warranty with all our Linux cloud hosting packages packages, meaning that every single help request you email will undoubtedly be replied to within sixty minutes max. Our support team members are educated to promptly resolve any case and to supply you with prompt advice on any concern that you might have.
A Top–quality Support Service
Our technical support service is delivered by a team of professional consultants who definitely are prepared to answer to your questions straight away. You can easily communicate with the tech support crew by starting a customer assistance ticket from your Web Control Panel or by posting us an email message. On business days, you can also call us on the telephone or take advantage of the online chatting option.
An Intuitive Help Section
Our company has incorporated a huge know–how base into the Control Panel which enables you to acquire handy step–by–step directions whenever you want. Each part of the Control Panel possesses its own contextual help area showcasing a variety of how–to articles. We have also made video clips to supply you with a better idea of how to accomplish any given procedure.