A 99.9% Server Uptime
The primary advantage of setting up your very own cloud hosting system is that you don’t have to worry about compatibility – you configure a specific set of software applications in such a way so as to be compatible with a given set of hardware elements. The result is something significantly more stable and dependable, because there are less possible risks of failure. We’ve built our cloud hosting platform using tried and trusted hardware components in addition to a heavily customized version of SELinux in an attempt to set up a really riskless environment for your own personal websites.
That’s the reason why, with all our Linux cloud hosting packages plans we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s very important to also build your own network architecture. That’s the reason why we built a custom–configured internal network in all our data center facilities. Relying on premium–quality Juniper routers and switches, our internal network allows for mind–blowingly fast data transmission speeds and is fully redundant.
In this way, you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, no matter which hosting plan you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re unhappy with our hosting services, or if you consider them insufficient, or if you decide that you should have a Linux VPS instead of a cloud hosting account – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain total control over your domains even when you cancel your web hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a response, you’re probably aware of how irritating this can be, particularly when your website is on the line. That is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here for you and they’ll respond to you within an hour. And the best part is that their average support ticket response time is just 20 minutes!